Office Team: When you order one of our products, we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can
Sales & Marketing: If a hospital uses one of our products, we make sure the surgeon is trained and there is someone from our helpful team to assist the surgical team. All of our sales team have expert knowledge and experience when it comes to this area of work.
Richard is the Managing Director of Joint Operations and ultimately responsible for the company’s service. He spends the majority of his time with our customers and is always keen to discuss what we do well as a company and the areas in which we could improve.
Richard founded Joint Operations in January 2015 having worked in medical device distribution since 2002. If you wish to speak with him then please get in touch via the following:
Beckie has worked with Joint Operations since 2015 and is HR Manager for the company group.
With Beckie's supreme organisational skills and attention to detail she also project manages a number of the larger company events.
In addition, Beckie provides sales and marketing support to the Regen Medical and Joint Operations Spine teams and PA support to the Company Directors.
She is a busy lady!
Sam joined Joint Operations as a Business Administration Apprentice in August 2016. Following the successful completion of his Apprenticeship, Sam was offered full time employment with Joint Operations.
Sam is now an important part of the Technical Services team, co-ordinating orthopaedic loan systems and human tissue grafts for elective and trauma surgery.
Ricky joined Joint Operations in 2018. He has extensive experience in the medical device industry having previously worked at Biomet and Corin.
Ricky’s strong attention to detail and can do attitude makes him a welcome addition to the warehouse and technical services team.
Chris has 10 years’ experience in the healthcare industry with Biomet and Joint Operations.
As a trained engineer, Chris manages our warehouse and ensures that all our instrumentation, quality systems and shipments are maintained at the highest standards.
Lydia joined the Joint Operations family as a Business Administration Apprentice in July 2016. Following the successful completion of her Apprenticeship, Lydia was offered full time employment with Joint Operations. Lydia supports the Finance team in Accounts Receivable and Accounts Payable functions....
With over 12 years experience in Orthopaedic sales, Rupert has been involved in new technologies over that time and has always retained an interest in biological solutions and innovative niche proven technologies that provide an improved solution for the patient.
Tim has over 10 years experience in the healthcare industry, working as an Operations Manager for several Orthopaedic distributors during this time.
During the last 2 years Tim has moved from Operations into Sales and will be managing the South West area for Joint Operations.
Andrew joined Joint Operations bringing with him huge levels of experience, Andrew has held several senior positions at companies such as Hospital Innovations and Smith & Nephew.
Andrew offers this vast experience in supporting his customers and colleagues alike in Joint Operations
Mike has over 15 years experience in the Sports Medicine market. Previous roles specifically supported Sports Medicine surgeons and staff with knee, shoulder, hip, foot and ankle and hand and wrist surgery.
He brings a wealth of experience and expertise to the team. Mike comes from a farming and rugby union background; having represented England and played professionally for a number of clubs.
A stalwart of the company, Sean has worked in Orthopaedics with many of our customers and suppliers for 25 years.
With an engineering background, Sean’s understanding of the principles of Orthopaedic surgery and operative technique makes him the safest of hands when supporting a Joint Operations procedure.
James joined the team at Joint Operations in 2015 having previously worked at Northstar and in Arthroscopy at Mitek.
With his physiotherapy training, James has a deep understanding of the Extremity and Joint Preservation therapy areas in which the company specialises.
In 2019 John joined the Joint Operations team. Well known to Orthopaedic Surgeons in the East region of the country with a decade of experience in the OrthoRecon market. John is supporting James Donald in the East Midlands area, James and Joint Operations are delighted to add his experience to the team....
Paul is a highly experienced sales and marketing manager, with a peerless track record in growing early sales in highly competitive orthopaedic markets, including early UK sales for ApaTech Ltd as well as most recently taking Mathys’ Affinis Short Stem shoulder replacement to number 1 in market share in the anatomic segment of the Shoulder Market. Paul joined Joint Operations in April 2018....